Privacy Policy

1. Introduction

Welcome to Wicyjoa ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Register on our website
• Subscribe to our newsletter
• Leave comments on our blog posts
• Contact us through our contact forms

This information may include:

• Name and email address
• User preferences and settings
• Comments and feedback
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To detect, prevent, and address technical issues

4. Data Protection Rights

Under GDPR and UK data protection laws, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate personal data
• The right to erasure of your personal data
• The right to restrict processing of your personal data
• The right to data portability
• The right to object to processing of your personal data

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement appropriate technical and organisational measures to maintain the security of your personal information, including but not limited to:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication measures
• Regular staff training on data protection

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after any modification to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.